Becoming a Member or gifting a membership
How can I become a Member?
Becoming a Member is easy – you can sign up online, or at any membership desk in the Gallery. Memberships purchased at the Gallery are issued on the spot.
For the fastest service, sign up below.
Once we’ve processed your online application, we’ll post out a membership pack which will include your membership card and information on benefits.
Don’t want to wait for the post? You can pick up your membership pack from the Gallery. Just let us know by ticking the relevant box when signing up and we will have your new Members pack ready at our information desk on the Gallery's ground level.
How much does a membership cost?
You can choose between a 1-year and 3-year membership:
Guest pass (optional)
Guest pass (optional)
Please note: If you are a full-time student or Community Services Card holder, you can choose between a discounted 1-year membership, or a 3-year membership at the standard price.
Am I eligible for a concession membership?
We offer concession memberships for Community Services Card holders, full-time students and seniors (65 years and over). Please bring proof of ID (Gold Card, student ID etc) when signing up. Please note: students and Community Services Card holders are only eligible for a discount on a 1-year membership.
Can I purchase membership as a gift?
Yes — a membership to Auckland Art Gallery makes the perfect gift.
You may also purchase gift memberships at any membership desk in the Gallery.
Please note: currently we offer 1-year gift memberships only.
What happens if I buy a gift membership for someone who is already a Member?
If the giftee is already an Auckland Art Gallery Member, we will extend their membership for one year. The giftee will receive a pack with limited-edition tote bag, and a letter informing them about the extension of their membership. They can keep using their existing membership card.
How long does it take to activate my membership?
Memberships purchased at the Gallery are activated and issued on the spot. If you purchase online we can either post the welcome pack to you or to the giftee, or you can choose to pick it up at the Gallery. Online membership purchases are typically processed within 48 hours. You will receive an email notification when the welcome pack is ready.
How do you make sure the gift membership is a surprise?
We will hold off on corresponding with the giftee until 14 days after the purchase is processed.
I don’t live in New Zealand, can I still become a Member?
Everyone is welcome to become a Member of Auckland Art Gallery. International Members enjoy the same benefits as New Zealand Members, which means you can visit all our exhibitions free of charge as often as you like. Please note that it can take up to four weeks for your membership to arrive via international post, depending on your location.
I own or work for a business and would like to have a membership that all my staff can use, how can I do this?
At this stage, our membership is for individuals only and is non-transferable. Consider purchasing gift memberships for your staff, or email firstname.lastname@example.org to hear about our combined membership and hosting packages for businesses.
Is my membership tax deductible?
Your membership fee is not tax deductible, but any donation you make to Auckland Art Gallery over $5 is tax deductible and we will automatically send you a tax receipt. You can make a donation as part of the membership sign up or renewal process or by emailing us.
How secure is my online payment?
To ensure your security, credit card details are sent through a secure payment server. The currency referred to is New Zealand dollars. The accepted cards are Visa and Mastercard.
For security reasons we do not accept credit card payments via email or phone.
Can I get a refund once my Membership has started?
No. Membership subscription fees are non-refundable.
Member benefits and guest passes
Do Members get free entry to ticketed exhibitions?
Yes, Auckland Art Gallery Members receive free entry to paid exhibitions. The full list of benefits includes:
- FREE unlimited entry to paid exhibitions
- Exclusive exhibition previews
- Members Lounge access
- Events curated specifically for Members
- Regular email newsletters
- 10% discount on food and beverages at our café
- 10% discount at our shop (excludes sales and promotions. Discount not currently available online.)
- 10% discount on venue hire at the Gallery
- 10% discount on Art Toi subscriptions. Contact Membership for the discount code.
- $12.50 movie and $15.50 3D tickets at Rialto Cinemas Newmarket, including Friday and Saturday nights (excludes Beyond Film, alternate content, film festivals, special events and screenings. Discount cannot be claimed on online ticket purchases.)
- 20% off ongoing education courses with the University of Auckland. Contact Membership for the discount code.
- 10% off one-day Art Travel tours and $50 off all multi-day Art Travel tours. Quote your Membership number when booking with Art Travel.
- Enjoy complimentary access to the Australian National Maritime Museum and a 10% discount in their gift shop upon presentation of your valid membership card and a form of ID (driver's licence, passport, credit card etc.)
If you would like to bring a guest, please purchase one of our guest passes at the Gallery or when signing up online.
How does the guest pass work? How do I get a guest pass?
If you’d like to bring others to our many events or previews, add a $25 guest pass (or $75 for a 3-year membership) when signing up online or purchase at the Gallery. A guest pass is valid in conjunction with your annual membership and is loaded onto your existing membership card. Present this at a membership desk to receive your tickets to our paid exhibitions, or scan your card at the door to the Members Lounge to gain access to the lounge and tea and coffee facilities.
Do I need tickets to view paid exhibitions?
As a Member, you receive free admission to the Gallery’s paid exhibitions, excluding special events. Please present your membership card at the ticket counter when entering a paid exhibition and we will issue your entry pass on the spot. You may visit the exhibition for free as often as you like.
Do I receive Gallery discounts with my membership?
Yes – Members receive a 10% discount in our shop*, at our café on level 1, on Auckland Art Gallery venue hire and on Art Toi subscriptions (email us for the discount code). Present your membership card at Rialto Cinemas Newmarket to receive $12.50 movie and $15.50 3D tickets. Offer includes Friday and Saturday nights but excludes Beyond Film, alternate content, film festivals, special events and screenings. Movie discounts cannot be claimed on online ticket purchases. Members receive 20% off ongoing education courses with the University of Auckland (email us for the discount code). Quote your membership number when booking with Art Travel to receive 10% off their one-day tours and $50 off all multi-day tours. Members enjoy complimentary access to the Australian National Maritime Museum and a 10% discount in their gift shop upon presentation of your valid membership card and a form of ID (driver's licence, passport, credit card etc.)
* Excludes sales and promotions. Discount not currently available online.
What are Member previews and how do I attend?
Member previews are exclusive opportunities to view special exhibitions before they open to the public. Information about preview dates and times will be emailed to Members in advance.
How can I sign up to receive membership emails?
When you sign up as one of our Members, you will be automatically subscribed to the Members e-newsletter. This way, you will stay informed and receive advance notice regarding exhibitions, programmes, events and special offers. You may unsubscribe from these updates at any time.
Are you a Member, but not receiving our fortnightly newsletters in your inbox? Please contact us on email@example.com or 09 870 6173.
What area(s) of the Gallery are available exclusively for Members?
The Members lounge on Level 2 of the Gallery is available exclusively for Members to meet and relax in during their visit. Free tea and coffee making facilities are provided and magazines and books are available to read.
How and when can I use the Members lounge?
You can access the Members lounge and its facilities on Level 2 by scanning your membership card on the card reader next to the lounge door.
The lounge is generally available to Members during Gallery opening hours (Open 10am – 5pm. Fri 10am – 9pm). However, the lounge might be closed at times for an internal event or function. Lounge closures can be viewed here.
While we always try to give advance notice of lounge closures through the Members e-newsetter, on rare occasions this may not be possible. We appreciate your understanding and apologise for any inconvenience.
I work for an art gallery or museum, and we are interested in reciprocal rights.
Please email firstname.lastname@example.org and let us know that you’re interested.
Renewing and managing my membership
How can I renew my membership?
You will receive an email notification with online payment link if your membership comes up for renewal. Alternatively, you can renew at any desk in the Gallery or post your cheque together with your renewal form to:
Auckland Art Gallery Toi o Tāmaki
PO Box 5449
Victoria St West
How can I update my postal address or contact information?
You can change any of your personal details by emailing us your new information and we will update your records. Please include your membership card number, full name and address.
I have already renewed my membership. Why am I still receiving renewal notices?
Due to processing times, your payment and renewal notice may cross paths. To confirm that we have received your membership payment, please email email@example.com. Please disregard any notices you receive after your payment has been submitted.
When will I receive my membership card? Can I visit the Gallery without my card?
If you sign up at our membership desks within the Gallery, we will issue your membership card straight away.
If you sign up online or by post, you will receive your membership card by mail within 7–10 business days.
In order to receive discounts or access the Members Lounge, you’ll need to present your card. You can visit the Gallery and its free exhibitions without your membership card, but you’ll be unable to take full advantage of the benefits.
I have lost my membership card; how do I replace it?
If you have lost your membership card, we are happy to replace it. A replacement card is free if you have been a Member for over a year otherwise, you will incur a $10 service and replacement fee. Simply stop by any membership desk in the Gallery to make payment and a new card will be issued on the spot. Alternatively, you can email firstname.lastname@example.org to let us know you need a replacement card and we’ll post one to your home address.
Will I receive a new membership card when I renew my membership?
No. Once your membership card is issued you can keep the same card for as long as you remain a financial Member of Auckland Art Gallery. We are happy to replace your card free of charge if necessary when your membership comes up for renewal.
Where can I find my membership card number?
Your membership card number is located on the back of your permanent membership card.
Can I designate a second membership cardholder?
Our membership programme is for individual Members only. If you’d like to bring others to any of our many events and previews, add a $25 guest pass (or $75 for a 3-year membership) when signing up online or purchase at the Gallery. A guest pass is valid in conjunction with your annual membership and will be loaded onto your membership card.
Can I give my membership card to someone else to use?
Membership cards are non-transferable. For information on bringing guests to the Gallery, please see the Member benefits FAQs above.
Got a question that hasn't been answered here?
You can reach our team at email@example.com or on +64 9 890 6173.