Planning your visit
What are your opening hours?
We are open daily from 10am–5pm, except Christmas day.
We recommend approximately an hour visit for a thorough experience at the Gallery. Visitors will be asked to begin to make their way back to the entry from 4.45pm to collect bags with the building closing at 5pm.
What are the shop hours?
The shop on the ground level is open during normal Gallery hours, 10am–5pm daily.
What are the café hours?
The Mojo café on level 1 of the Gallery is open Monday–Friday 8am–5pm and weekends 9am–5pm.
Can I see a map of the Gallery?
Yes – floor maps are available to view and download. Floor maps in languages other than English can be accessed at the footer of any page of this site.
Does the Gallery offer guided tours?
Yes. Free English-language Gallery tours start from the foyer on the ground level at 11.30am and 1.30pm daily. Tours last 60 minutes and are limited to 15 people.
Tours are also offered in Mandarin Chinese. Visit the Tours page for more information.
Do you have wheelchairs available?
All galleries and facilities are wheelchair accessible. Wheelchairs are available from the front desk free of charge – please call +64 9 980 5380 to book a wheelchair for your visit.
Do you have Wi-Fi?
Free Wi-Fi access is available capped at 1GB of free data per calendar day. To connect:
- Enable Wi-Fi on your device
- Select 'Auckland Art Gallery' – a logon page will automatically open
- Click 'Accept' to get online.
Are strollers permitted in the Gallery?
Baby strollers are welcome at all times and must be in the control of an adult. Children are not permitted to push strollers in the Gallery.
Are dogs permitted in the Gallery?
Dogs are not permitted in the Gallery, with the exception of guide dogs and other assistance dogs.
Are bags and umbrellas permitted in the Gallery?
We require visitors to check umbrellas, backpacks, shopping bags and large bags into our free cloakroom. To ensure the safety of artworks, the Gallery does not permit visitors to wear bags on their backs in the galleries. The Gallery reserves the right to refuse other items and is not responsible for items held by the cloakroom.
Where can I eat at the Gallery?
No food or drink is permitted in the Gallery, so we recommend a visit to our Mojo café on level 1. If you have brought your own lunch, a nice spot to eat is in our amphitheatre behind the Gallery or in Albert Park.
Can I smoke in the Gallery?
Smoking is not permitted anywhere in the Gallery.
Where can I park?
We recommend parking at Auckland Transport's Victoria Street East car park.
Gallery visitors receive one hour's free parking at Auckland Transport's Victoria Street car park when visiting on weekends or after 6pm (helpful when we're open for special events after hours) - simply validate your parking ticket at our information desk before you leave.
A mobility parking bay is located on Kitchener Street and disabled parking is also available at the car park mentioned above. Visit the Auckland Transport website for more information.
Where is the nearest LINK bus stop?
The free City LINK bus stops nearest the Gallery are 7053 or 7054. The Outer LINK bus travels along Wellesley Street past the Gallery – the nearest bus stops are 1094, 7088 and 7089. View the Auckland Transport website for more information.
Admission and ticketing
What admission charges apply?
From Monday 22 January 2018, international visitors to Auckland Art Gallery are charged an entry fee. New Zealand residents continue to enjoy free entry in the same way they always have.
How much is the entry charge for international visitors?
From Monday 22 January 2018, the entry charge for international visitors is $20 with a concession rate of $17 for international students with ID.
All children aged 12 and under are free.
Auckland Art Gallery Members and New Zealand residents will continue to enjoy free entry.
Why are international visitors being charged for entry?
The entry charge for international visitors is being introduced in response to a decline in public funding of the Gallery. The charge will help fund the Gallery’s activities, including its exhibitions and public engagement programmes.
Can I buy an entry ticket online?
General admission to the Gallery for international visitors cannot be purchased online, and must be purchased from the Gallery’s information desk on the day of your visit.
How do you identify where people are from?
We ask each and every person who enters the Gallery where they’re vising from that day. New Zealanders are able to demonstrate their residency by, for example, showing their New Zealand driver’s licence, bank card or similar.
Can I visit more than once in a day?
Yes, if you keep your wrist band on, you can visit the Gallery multiple times within a single day. It effectively acts as a day pass to the Gallery.
What happens when there’s a ticketed exhibition?
We offer discounted packages that provide international visitors with Gallery entry plus admission to the ticketed exhibition.
I’m a Gallery Member. How will the charge for international visitors affect me?
As a Member you receive free entry to the Gallery and free unlimited entry to ticketed exhibitions, regardless of whether you are an international or New Zealand resident.
If you have added guests passes to your membership, your guests also receive entry regardless of whether they are an international or New Zealand resident.
I’m not able to prove that I live in New Zealand, but I do live here.
There are many ways to prove your New Zealand residency, and we accept a range of ID including New Zealand drivers’ licences, bank cards and library cards, as well as utilities bills and bank statements.
What if I’m an ICOM or CIMAM card holder?
International Council of Museums (ICOM) card holders receive free entry to the Gallery, including paid exhibitions. The same privilege applies for International Committee for Museums and Collections of Modern Art (CIMAM) card holders.
Please present a valid membership card at the front desk on the day of your visit.
Why is there a charge for special exhibitions?
Ticket prices contribute to the costs involved in bringing international exhibitions of a high calibre to New Zealand.
How often do you change exhibitions?
Our exhibitions change regularly. Visit What’s on to view current and upcoming exhibitions.
Why is an artwork I saw three months ago now not on display?
Due to the large size of the Gallery’s collection, and to enable a programme of regularly changing exhibitions, not all works are permanently on display. However, the entire collection is available to view online through Explore Art & Ideas.
Why is the lighting so low in some of the galleries?
Light is one of the major causes of deterioration in artworks, particularly for works on paper and photographs. By keeping the lighting at a controlled lower level we ensure these works are preserved for future generations to enjoy.
Is photography permitted in the Gallery?
You are welcome to take photographs for personal (i.e. non-commercial) use in the Gallery, but do not use the flash and remember that special conditions apply to particular artworks or exhibitions. Look out for the no photography icon indicating objects or exhibitions that cannot be filmed or photographed.
Why is flash photography not allowed?
Flash photography is prohibited as the light emitted by the camera's flash can damage artworks and be a nuisance to other visitors.
Am I allowed to photograph portraits of Māori?
Yes, you are welcome to take photographs for personal use except where a no photography icon is shown. In these instances, the lenders of the works and/or the descendants of those depicted have requested that no photographs be taken.
Māori regard the images of tīpuna (ancestors) as revered taonga (treasured items) because they carry the mana (prestige, esteem) of the person depicted. Many Māori trace direct connection to the individuals in these portraits and, in so doing, have living relationships as descendants which Auckland Art Gallery respects. We ask that you also respect this relationship and are mindful of the images you might take while viewing the exhibition.
You’re encouraged to use images of portraits of Māori as a way of remembering and sharing your experience with others, but the reproduction of portraits as commercial items or the use of the images in a way that would cause offence is strictly prohibited.
Do you have any programmes suitable for children?
We have a variety of events and activities for young people – have a look at our Families section for more information.
My child is four and a half. Can he/she attend your children's programmes?
We have designed and resourced our holiday workshops for children aged 5–13 to ensure that we provide an entertaining and engaging activity for this age range.
We do not accept children under 5 to these activities because experience has shown us they need more support than we can provide to achieve the same level of enjoyment. However, our weekly Family drop-in sessions can be enjoyed by all ages.
Can I feed my young children in the Gallery?
Breastfeeding mothers are welcome to feed their babies on any of the public seating in the galleries.
Due to restrictions on food and drink around art works, bottle feeding for babies or toddlers can only take place in the seating areas in our North Atrium (mezzanine level) and Foyer (ground level). Likewise, if children need a top-up of food during their visit, please use these two areas only. We can assist in guiding you to the right area, so please ask the nearest Gallery Assistant for help. For all other visitors there is no food and drink permitted in the Gallery.
Baby changing facilities are located throughout the building.
Can I request a valuation or attribution for my painting?
Does the Gallery offer restorations?
The Gallery offers conservation services to museums and the public. Visit the Conservation Research Centre for more information.
Can I sell my art to the Gallery?
Gifts and bequests are actively encouraged, and we have a process through which we consider the appropriateness of artworks for our collection. Generally, we purchase works from art dealers, established artists or collectors.
If you would like to make an enquiry in regard to the gift, sale or loan of an artwork to the Gallery, please write to:
Auckland Art Gallery Toi o Tāmaki
PO Box 5449
- name of the artist
- details about the work;
- date (if dated)
- medium (e.g. oil paint, watercolour, chalk)
- support (e.g. canvas, board, paper)
- measurements (height before width)
- a good-quality photograph of the work
Please don’t bring an artwork into the Gallery without making a prior arrangement with us.
Can I hire the Gallery for a function?
The Gallery hires some of its spaces for corporate and private events – you can find more information on our Venue hire page.
Does the Gallery have a library?
Yes, our E H McCormick Research Library Whare Pukapuka Rangahau provides access to extensive research collections on visual art, and in particular, New Zealand art. The library is located on the mezzanine level and is open to all Monday–Saturday 1–5pm.
What does Toi o Tāmaki mean?
'Toi o Tāmaki' directly translates from Te Reo Māori to English as ‘the art of Auckland’.
How can I get a job at the Gallery?
If you're interested in joining our team, please visit Auckland Council’s careers page where our current job vacancies are listed. Positions at the Gallery include curators, conservators, front of house staff and guides, as well as administrative and support staff. Visit Get Involved if you are interested in volunteering your time or would like to know more about internship opportunities.
Do you have a lost property?
Yes, for lost property enquiries please contact our information desk in person or by calling +64 9 370 7700. Please provide a full description of the lost item and the date you visited the Gallery, along with your contact details.
If you have left an item in our cloakroom, please bring your cloaking tag (red rubber bracelet) to the Gallery and we will return your property to you. If you have lost your cloaking tag, please contact us as above. All lost property is retained for three months before it is disposed.
Why can't I touch the artworks?
Please resist the temptation to touch as the oils and dirt from fingerprints can cause damage over time. We are all responsible for protecting artworks for the enjoyment of future generations and we thank you for your support in this instance.
How is the Gallery funded?
Our core operational funding is provided by Auckland Council through Regional Facilities Auckland, a Council-controlled organisation (CCO). Government, corporate and private individual support allows us to resource and provide a range of local and international exhibitions that would not otherwise be possible. Revenue is generated through entry charges for international visitors, and, for special exhibitions, an admission charge contributes to the overall cost of producing the exhibition. Auckland Art Gallery is a not-for-profit organisation.
Where do my donations go?
We really appreciate donations which will go towards supporting a range of activities, including the restoration and maintenance of our collections, the production of exhibitions and visitor programmes, and the acquisition of new works for the city’s collection.
Can I put some of my brochures at your front desk?
The Gallery has very limited space for promotional material at the information desk, therefore we only display our partners' and our own material.