http://rfacdn.nz/artgallery/assets/media/visit-faqs-main-alt.jpg

Planning your visit

We are open 10am – 5pm. Fri 10am – 9pm. 

We recommend approximately an hour visit for a thorough experience at the Gallery. Visitors will be asked to begin to make their way back to the entry from 4.45pm with the building closing at 5pm.

The shop on the ground level is open during normal Gallery hours, 10am – 5pm. Fri 10am – 9pm.

The café on level 1 of the Gallery is open 10am – 4pm. Fri 10am – 9pm. 

Yes – floor maps are available to view and download. Floor maps in languages other than English can be accessed at the footer of any page of this site.

Free English-language Gallery tours run at 11.30am and 1.30pm daily. Free Mandarin-language tours run 12.30pm Thu-Sun. Led by our team of Volunteer Guide, these tours introduce you to the art, stories and histories that make up our Gallery.

All galleries and facilities are wheelchair accessible. Wheelchairs are available from the front desk free of charge – please call +64 9 980 5380 to book a wheelchair for your visit.

Free Wi-Fi access is available capped at 1GB of free data per calendar day. To connect:

  1. Enable Wi-Fi on your device
  2. Select 'Auckland Art Gallery' – a logon page will automatically open
  3. Click 'Accept' to get online.

Dogs are not permitted in the Gallery, with the exception of guide dogs and other assistance dogs.

We require visitors to check umbrellas, backpacks, shopping bags and large bags into our free cloakroom. To ensure the safety of artworks, the Gallery does not permit visitors to wear bags on their backs in the galleries. The Gallery reserves the right to refuse other items and is not responsible for items held by the cloakroom.

No food or drink is permitted in the Gallery, so we recommend a visit to our café on level 1. If you have brought your own lunch, a nice spot to eat is in our amphitheatre behind the Gallery or in Albert Park.

Smoking is not permitted anywhere in the Gallery.


Getting here

The closest public parking space is Auckland Transport's Victoria Street East car park.

A mobility parking bay is located on Kitchener Street and disabled parking is also available at the car park mentioned above. Visit the Auckland Transport website for more information.

The free City LINK bus stops nearest the Gallery are 7053 or 7054. The Outer LINK bus travels along Wellesley Street past the Gallery – the nearest bus stops are 1094, 7088 and 7089. View the Auckland Transport website for more information.

AT Mobile is a useful app from Auckland Transport that helps plan, save and track journeys across Auckland’s public transport network. Download today via the App Store or Google Play.

Auckland Transport offers FREE child weekend fares (children aged 5–15 with a registered HOP card). For more information click here.

Please note: From Sunday 23 Feb 2020, significant construction works as part of the City Rail Link project will see CBD bus routes and bus stops being diverted. The city-bound North Shore, West Auckland, and central Auckland buses will be diverted along either Mayoral Drive or Victoria Street, depending on the route. To avoid disruption please plan your public transport journey in advance here.


Admission and ticketing

International visitor charges have been suspended until further notice. New Zealand residents, Gallery Members and Children 12  & under continue to enjoy free entry in the same way they always have.

International Council of Museums (ICOM) card holders receive free entry to the Gallery, including paid exhibitions. The same privilege applies for International Committee for Museums and Collections of Modern Art (CIMAM) card holders.

Please present a valid membership card at the front desk on the day of your visit. 


Exhibitions

Ticket prices contribute to the costs involved in bringing international exhibitions of a high calibre to New Zealand.

Our exhibitions change regularly. Visit What’s on to view current and upcoming exhibitions. 

Due to the large size of the Gallery’s collection, and to enable a programme of regularly changing exhibitions, not all works are permanently on display. However, the entire collection is available to view online through Explore Art & Ideas.

Light is one of the major causes of deterioration in artworks, particularly for works on paper and photographs. By keeping the lighting at a controlled lower level we ensure these works are preserved for future generations to enjoy.


Photography

You are welcome to take photographs for personal (i.e. non-commercial) use in the Gallery, but do not use the flash and remember that special conditions apply to particular artworks or exhibitions. Look out for the no photography icon indicating objects or exhibitions that cannot be filmed or photographed.

http://rfacdn.nz/artgallery/assets/media/no-photography-icon.png

We prefer that you do not use selfie sticks in the galleries – these can be checked into our free cloakroom. Ask our Gallery Assistants if you're unsure and refer to our copyright and privacy policy for more information.

Flash photography is prohibited as the light emitted by the camera's flash can damage artworks and be a nuisance to other visitors.

Yes, you are welcome to take photographs for personal use except where a no photography icon is shown. In these instances, the lenders of the works and/or the descendants of those depicted have requested that no photographs be taken.

Māori regard the images of tīpuna (ancestors) as revered taonga (treasured items) because they carry the mana (prestige, esteem) of the person depicted. Many Māori trace direct connection to the individuals in these portraits and, in so doing, have living relationships as descendants which Auckland Art Gallery respects. We ask that you also respect this relationship and are mindful of the images you might take while viewing the exhibition.

You’re encouraged to use images of portraits of Māori as a way of remembering and sharing your experience with others, but the reproduction of portraits as commercial items or the use of the images in a way that would cause offence is strictly prohibited.


Families

We have a variety of events and activities for young people – have a look at our Families section for more information.

We have designed and resourced our holiday workshops for children aged 5–13 to ensure that we provide an entertaining and engaging activity for this age range.

We do not accept children under 5 to these activities because experience has shown us they need more support than we can provide to achieve the same level of enjoyment. 

Breastfeeding mothers are welcome to feed their babies on any of the public seating in the galleries. If you wish for a more private spot, there is an armchair available in the accessible bathroom on Mezzanine level.

Due to restrictions on food and drink around art works, bottle feeding for babies or toddlers can only take place in the seating areas in our North Atrium (mezzanine level) and Foyer (ground level). Likewise, if children need a top-up of food during their visit, please use these two areas only. We can assist in guiding you to the right area, so please ask the nearest Gallery Assistant for help. For all other visitors there is no food and drink permitted in the Gallery.

Children 14 years and over can visit the Gallery unsupervised by an adult.

Baby change facilities can be found in the accessible bathrooms on the Lower Ground, Ground and Mezzanine levels.

Baby strollers are welcome at all times and must be in the control of an adult. Children are not permitted to push strollers in the Gallery.


Services

We're unable to provide you with valuations of artworks or with attributions (identifying the artist responsible for a work) – for these, please contact a reputable dealer or auction house. Within Auckland we can recommend (listed in alphabetical order): Art+ObjectCordy’sDunbar SloaneGow Langsford GalleryInternational Art Centre or Webb’s.

The Gallery offers conservation services to museums and the public. Visit the Conservation Research Centre for more information.

Gifts and bequests are actively encouraged, and we have a process through which we consider the appropriateness of artworks for our collection. Generally, we purchase works from art dealers, established artists or collectors.

If you would like to make an enquiry in regard to the gift, sale or loan of an artwork to the Gallery, please write to:

Assistant Curator
Auckland Art Gallery Toi o Tāmaki
PO Box 5449
Auckland 1141

Email: curator@aucklandartgallery.com

Please include:

  • name of the artist
  • details about the work;
    - date (if dated)
    - medium (e.g. oil paint, watercolour, chalk) 
    - support (e.g. canvas, board, paper) 
    - measurements (height before width)
  • a good-quality photograph of the work

Please don’t bring an artwork into the Gallery without making a prior arrangement with us.

The Gallery hires some of its spaces for corporate and private events – you can find more information on our Venue hire page.

Yes, our E H McCormick Research Library Whare Pukapuka Rangahau provides access to extensive research collections on visual art, and in particular, New Zealand art. The library is located on the mezzanine level and will re-open from Monday 15 June. Our hours will be 1-5pm, Monday-Friday. While no appointment is necessary, please feel free to make an appointment by emailing library@aucklandartgallery.com or phoning us on 09 307 7714.


General questions

'Toi o Tāmaki' directly translates from Te Reo Māori to English as ‘the art of Auckland’.

If you're interested in joining our team, please visit Auckland Council’s careers page where our current job vacancies are listed.  Positions at the Gallery include curators, conservators, front of house staff and guides, as well as administrative and support staff. Visit Get Involved if you are interested in volunteering your time or would like to know more about internship opportunities.

Yes, for lost property enquiries please contact our information desk in person or by calling +64 9 370 7700. Please provide a full description of the lost item and the date you visited the Gallery, along with your contact details.

If you have left an item in our cloakroom, please bring your cloaking tag (red rubber bracelet) to the Gallery and we will return your property to you. If you have lost your cloaking tag, please contact us as above. All lost property is retained for three months before it is disposed.

Please resist the temptation to touch as the oils and dirt from fingerprints can cause damage over time. We are all responsible for protecting artworks for the enjoyment of future generations and we thank you for your support in this instance.

Our core operational funding is provided by Auckland Council through Regional Facilities Auckland, a Council-controlled organisation (CCO). Government, corporate and private individual support allows us to resource and provide a range of local and international exhibitions that would not otherwise be possible. Revenue is generated through some entry charges, such as those made for special exhibitions, as well as through our shop and our Membership programme. Auckland Art Gallery is a not-for-profit organisation. To show your support for the Gallery and to help us connect art with people, donate today.

You can make a one-off donation to our 'koha' donate boxes when you visit the Gallery, or you can donate online. You can also gift a donation when you sign up, or renew a Gallery Membership. With your generous support we can make art happen. 

We really appreciate donations which will go towards supporting a range of activities, including the restoration and maintenance of our collections, the production of exhibitions and visitor programmes, and the acquisition of new works for the city’s collection.

The Gallery has very limited space for promotional material at the information desk, therefore we only display our partners' and our own material.