What forms of payment are accepted for online purchases?
Auckland Art Gallery Toi o Tāmaki online shop gladly accepts Visa, MasterCard and PayPal.
Is it safe for me to pay by credit card over the internet?
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
How long will it take for my parcel to arrive?
For orders shipped within Auckland and the North Island, please allow 2-3 business days for delivery.
For orders delivering to rural addresses and the south island, please allow an extra business day for delivery.
International delivery should take 5 to 10 business days for standard international air and 2- 6 business days with an international courier to reach your country, provided there are no unforeseen circumstances.
Delivery of orders placed around public holiday times may take longer than the target delivery times set out above.
Please see Delivery and Returns for more information.
Can orders be shipped internationally?
Yes. To determine shipping costs, please begin the checkout process. After entering your address, you can review your order with shipping charges added.
You are responsible for all customs duties, tariffs and taxes that apply to your purchase.
Do you offer a Saturday delivery?
We don’t currently offer a Saturday delivery service as standard, but email us at firstname.lastname@example.org and we will do our best to help.
What do I do if I have a product I want to return?
If I see a product in the Auckland Art Gallery Toi o Tāmaki physical shop can I also buy it online?
While the online shop currently has an extensive range, the Auckland Art Gallery Toi o Tāmaki has over 2,000 products. Please contact us at email@example.com if there is a product you would like sent to you and we will try our best to accommodate your request.
What does it mean when a product is out of stock?
Auckland Art Gallery Toi o Tāmaki online shop shares its stock inventory with the physical Auckland Art Gallery Toi o Tāmaki shop located in Auckland, New Zealand. As a result, all products are subject to availability. Please email us at firstname.lastname@example.org or phone +64 9 980 5333 with the product name and quantity you are after and we will let you know as soon as this product is back in stock.