Last updated 5pm, Sunday 23 January 2022.
We want to make sure all visitors have a safe and enjoyable experience when visiting the Gallery.
At the Red setting, all visitors to the Gallery must comply with conditions of entry that require you to sign in, wear a face covering and show a valid My Vaccine Pass. Physical distancing and hygiene measures will be in place.
If you are feeling unwell or have COVID-19 symptoms, been in contact with someone who has tested positive for COVID-19, are awaiting the results of a COVID-19 test, are subject to isolation requirements or have visited a location of interest, please do not enter the Gallery.
Click here for the Ministry of Health’s traffic light guidelines and see our FAQs below for more information on visiting the Gallery. We look forward to seeing you!
What safety measures do you have in place at Red?
We want to make your experience as enjoyable and safe as possible.
To facilitate this, we are implementing a comprehensive range of safety measures to meet Government and Ministry of Health COVID-19 guidelines.
Here’s a rundown of some of the measures we’ve put in place:
- All visitors must present a valid My Vaccine Pass for scanning to enter the Gallery. For help on downloading your My Vaccine Pass, visit the Government’s COVID-19 website.
- All visitors must scan in using the NZ COVID Tracer app – you’ll find the QR code on the sign at the entrance to the Gallery. You can also sign in using our secure paper register.
- As per Government conditions, all visitors must wear a facemask while visiting indoor public spaces, including the Gallery.
- Please maintain a one-metre physical distance from our staff and from any other people who are not in your own bubble.
- We accept contactless payments only.
- All high-contact areas will be regularly cleaned throughout the day.
- Hand sanitiser stations will be located across the Gallery for you to use.
- Some indoor areas where space is limited have restricted entry or may be closed.
- Our Research Library is open by appointment 1–5pm Wednesdays and Thursdays only. To make an appointment, please contact us in advance via email or on +64 9 307 7714.
Do I need to have a valid My Vaccine Pass to visit the Gallery?
Yes, we put the health and safety of our people and the people of Auckland first, and as a result you will need a valid My Vaccine Pass to enter the Gallery.
All visitors (12 years 3 months and over) to Auckland Art Gallery Toi o Tamaki will be required to provide a valid My Vaccine Pass for scanning prior to entry to the Gallery. We will scan your My Vaccine Pass or sight your letter from the Ministry of Health or a medical practitioner confirming you are fully vaccinated.
Children under 12 years and 3 months old do not need to be vaccinated at this time, but must be accompanied by fully vaccinated adults.
What is an acceptable proof of vaccination?
We accept your My Vaccine Pass, either via an app on your phone or as a print out.
If you were vaccinated outside of New Zealand, please provide a letter from the Ministry of Health confirming you are fully vaccinated and comply with their requirements.
If you don’t yet have this record, please make sure you can provide proof of your vaccination. Go to the Government’s My Covid Record service. If you have issues with the My Covid Record website and registration, please contact the Ministry of Health using their contact us information.
If you are unable to provide valid information about your vaccination status, you will not be able to enter the Gallery.
Do I need to register my visit?
As per the Government conditions for indoor public spaces we have provided a COVID Tracer app QR code at entry. All visitors must provide contact tracing information before entering the Gallery.
We also offer a secure paper register for those who prefer or who cannot access the app. To maintain privacy, paper registers are kept securely in a safe for 60 days and then destroyed. Details are only supplied to the Ministry of Health in the event that the Gallery becomes a location of interest.
Do I need to wear a face mask?
Yes, the Government requires that visitors to indoor public spaces, like museums and galleries, must wear a face covering. To keep yourself and others safe, the Gallery does not allow entry without a facemask, unless you have a medical exemption.
You will see our Gallery Assistants, retail staff and other Gallery team members also wearing masks while on your visit to us.
What's on at the Gallery during Red?
We have a range of exhibitions and events designed especially for you enjoy at Red. For the most up-to-date information, see What’s On.
Is the Gallery's cloakroom open?
The Gallery's cloakroom is closed during Red, so please leave large bags and backpacks at home. Self-check-in for umbrellas is available.
Is the Gallery’s café open?
The Gallery café is open under Red. We can accommodate a maximum of 100 guests at a time with 1m separation between groups and table service only.
Can I take one of the Gallery’s daily tours?
Our Hikoi and other outdoor tours are operating under Red, however our free daily Gallery tours are suspended. Check What’s On for details.
Is the Gallery’s Creative Learning Centre open?
The Gallery’s Creative Learning Centre is closed at Red.
Is the Members Lounge open?
Yes, the Members Lounge is open at at Red with 1m separation between groups.
Is the Research Library open?
Our Research Library is open by appointment 1–5pm Wednesdays and Thursdays. To make an appointment, please contact us in advance via email or on +64 9 307 7714.
Are people visiting / working at the Gallery vaccinated?
All staff, visitors, participants, delegates, volunteers and contractors at Auckland Art Gallery Toi o Tamaki are required to hold a valid My Vaccine Pass in keeping with Auckland Unlimited’s COVID-19 Vaccination Policy.