FAQs

Frequently asked questions (FAQs) about the Gallery.

Image: Rose Nolan, Help Me To Say More (red on white version), 2002, oil on hessian, cotton, installation, Chartwell Collection, Auckland Art Gallery Toi o Tāmaki.

Can't find your questions?

Can't find your question?

If your question isn't here please contact us so we can answer your query and add it to the list below.

  • What are your opening hours?

    We are open daily from 10am - 5pm, except on Christmas Day. Please be aware that the café and espresso bar close earlier than the Gallery - you can view their opening hours here.

  • Can I see a map of the Gallery?

    Yes - click here to download a floor map.

  • Where can I park?

    The closest car parks are on Kitchener Street, Victoria Street East and Mayoral Drive. A mobility parking bay is located on Kitchener Street and disabled parking is available at the nearby car parks. For $4 all-day parking at the Victoria Street car park each weekend and on public holidays, pick up a discount voucher from the Gallery's front desk.

  • The free City LINK bus stops nearest the Gallery are 7053 or 7054. The Outer LINK bus travels along Wellesley Street past the Gallery - the nearest bus stops are 1094, 7088 and 7089. View the Maxx website for more information about buses.

  • Do you have wheelchairs available?

    All galleries and facilities are wheelchair accessible. Wheelchairs are available from the front desk free of charge.

     

  • Do you have a café?

    The Gallery has a café and espresso bar where you can relax and refuel. You can find the café on Level 1 and the espresso bar on Level 2.

  • Can I take photographs in the Gallery?

    You are welcome to take still and video photographs for personal (i.e non-commercial) use in the galleries housing the permanent collection, with some exceptions and conditions. Please refer to our photography and copyright policy.

     

  • Do you have wi-fi?

    Yes, the Gallery has free wi-fi. To connect and for more details, visit our Location and Access page.

  • Can I hire the Art Gallery?

    The Gallery does hire some of its spaces for corporate and private events - you can find more information on our Venue Hire page.

  • Do you have any programmes suitable for children?

    We have a variety of events and activities for children - you can view them in the Learning section under Families and Children.

  • My child is 4 1/2. Can he/she attend your children's programmes?

    The Gallery has designed and resourced our studio courses and holiday workshops for children aged 5-12 to ensure that we provide an entertaining and engaging activity for this age range.

    We do not accept children under 5 to these activities because experience has shown us that they often need more support than we can provide to achieve the same level of enjoyment. However, our weekly family drop-in sessions can be enjoyed by all ages.

  • Can I put some of my brochures at your front desk?

    The Gallery has very limited space for promotional material at the front desk but you can add your art event to our community events listing, the Neighbourhood.

  • Can I get a valuation on my painting?

    The Gallery does not conduct valuations, however we can recommend several places to have your artwork valued - please call our information desk on 09 307 4540.

  • How do I get an exhibition at the Auckland Art Gallery?

    Our Curatorial team are constantly researching local and international artists and are regular visitors to local, national and international exhibitions. The best way to get an exhibition at Auckland Art Gallery Toi o Tāmaki is to get exposure through dealer, community and artist-run exhibitions.

  • Why can't I take my bag into the Gallery?

    You can take small handbags into the Gallery; however we do ask that you leave backpacks and larger bags in our secure cloakroom to help everyone enjoy their visit.

  • I left something at the Gallery. How do I get it back?

    For lost property enquiries please contact our front desk in person or call 09 354 2194. Please provide a full description of the lost item and the date you visited the Gallery, along with your contact details.

    If you have left an item in our cloakroom, please bring your cloaking tag (red rubber bangle) to the gallery and we will return your property to you. If you have lost your cloaking tag please contact the Gallery on the phone number listed above. All lost property is retained for three months before being disposed of.

  • Can I breastfeed in the Gallery?

    Auckland Art Gallery is open to breastfeeding and our policies do not exclude mothers who need to breastfeed during their visit to our exhibitions. We aim to provide a positive experience for everyone and we acknowledge that there are different levels of comfort and understanding across the broad spectrum of our customers. In some instances we may offer mothers the opportunity to move to a more comfortable space to balance the needs of our customers on the day.

  • Is your question here?

    If not, please contact us so we can answer your question and add it to this list.